团队沟通进展促进团队表现
研究团队沟通如何影响任务执行
中文摘要
本研究开发了一种基于交流进展的度量方法，分析了48名参与者在一项合作任务中的沟通情况。通过编码交流进展，发现高绩效案例中的交流更倾向于推进任务执行。研究揭示了团队沟通进展与绩效之间的关系，但未提及因果关系。
研究信息
- 期刊 / 来源
- Proceedings of the Human Factors and Ergonomics Society Annual Meeting
- 发表日期
- 2026-11-12
- 文献库
- OpenAlex
- 作者
- Jingkun Wang, Yuyuan Cao, Peiran Liu
- DOI
- 10.1177/10711813261498733
英文原文摘要全文
Effective team communication depends not only on what is said but also on whether each exchange advances task execution. This study developed an utterance-level progress metric to characterize communication as forward, backward, sideways, or pause and examined its relationship with team performance. Forty-eight participants completed a cooperative, time-constrained defusal task, yielding 95 cases. Speech acts and progress were coded from transcripts with strong interrater reliability for speech acts (κ = 0.83) and moderate reliability for progress (κ = 0.60). Good-performance cases showed more
中文摘要由自动翻译整理，可能丢掉原文的限定条件；涉及具体数字与结论时以英文原文为准。
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