“不可避免，我们无法避免一切”：一项关于市政心理健康工作者在工作中遭遇暴力体验的定性研究

The experiences of municipal mental health workers involving workplace violence remain underexplored. This study aimed to obtain an in-depth understanding of how mental health workers perceive and manage challenging encounters with service users. We conducted six focus group interviews with 38 participants from urban and rural municipalities and private, nonprofit organisations in Norway. The interviews were analysed using reflexive thematic analysis. Workplace violence is a complex and multifaceted challenge within municipal mental health services. We identified four main themes (1) Unpredict